Terms & Conditions

TERMS & CONDITIONS
Last updated: 27 March 2026

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1. Legal Disclaimer

The information provided in these Terms & Conditions (“Terms”) is for general guidance only and does not constitute legal advice. By using this website, you agree to these Terms. If you do not agree, please do not use the website. We recommend seeking independent legal advice to ensure compliance with applicable laws.

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2. About Us

This website is owned and operated by Sarah Julia (“we”, “us”, “our”). These Terms govern your use of our website and any purchases made through it, including tickets, vinyl records, and apparel.

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3. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent/guardian

• You have the legal capacity to enter into a binding agreement

• You will use the website in accordance with these Terms

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4. Products & Services

We currently offer:

• Event tickets

• Vinyl records

• Apparel and merchandise

All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

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5. Orders & Payments

• All prices are listed in GBP, EUR or USD and include applicable taxes unless stated otherwise

• We accept payment methods as displayed at checkout

• By placing an order, you agree that all information provided is accurate and complete

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing

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6. Ticket Sales

• Tickets are non-refundable unless an event is cancelled or rescheduled

• In the event of cancellation, refunds will be issued to the original payment method

• Rescheduled events may allow ticket transfers or credits at our discretion

• We are not responsible for third-party event changes

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7. Shipping & Delivery

• Shipping times are estimates and not guaranteed

• We are not responsible for delays caused by carriers or customs

• Risk of loss transfers to you upon delivery

• You are responsible for providing accurate shipping information

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8. Returns & Exchanges

• Apparel and vinyl may be eligible for returns or exchanges within 30 days of delivery

• Items must be unused and in original packaging

• Customers are responsible for return shipping costs unless the item is defective

• Certain items (e.g., limited editions) may be non-returnable

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9. Intellectual Property

All content on this website, including:

• Music

• Artwork

• Logos

• Images

• Text

is owned by or licensed to Sarah Julia and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

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10. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to systems

• Interfere with website functionality

• Submit false or misleading information

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11. Accounts

If you create an account:

• You are responsible for maintaining its confidentiality

• You are responsible for all activity under your account

• We reserve the right to suspend or terminate accounts at our discretion

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12. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• Our total liability shall not exceed the amount you paid for the product or service

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13. Warranties

All products and services are provided “as is” without warranties of any kind, except as required by law.

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14. Changes to Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

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15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

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16. Contact Information

For any questions regarding these Terms, please contact:
Email: info@sarahjulia.com
Business Name: Sarah Julia

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By using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.