Privacy Policy

A LEGAL DISCLAIMER

1. Legal Disclaimer
The information provided in this Privacy Policy is for general guidance only and does not constitute legal advice. We recommend seeking independent legal advice to ensure compliance with applicable data protection laws.

2. Introduction
This Privacy Policy explains how Sarah Julia (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.
We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with applicable laws, including the UK GDPR and Data Protection Act 2018.

3. Information We Collect
We may collect and process the following types of personal data:
a. Information you provide directly:

Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via third-party providers)

b. Automatically collected information:

IP address
Browser type and version
Device information
Website usage data (via cookies and analytics tools)

c. Order-related information:

Purchase history (tickets, vinyl, apparel)
Transaction details

4. How We Use Your Information
We use your personal data to:

Process and fulfill orders
Deliver tickets, vinyl, and merchandise
Communicate with you about your orders or inquiries
Provide customer support
Improve our website and services
Send marketing communications (only where you have opted in)
Comply with legal obligations

5. Sharing Your Information
We may share your data with:

Payment processors (to securely process transactions)
Shipping and logistics providers
Ticketing or event partners
IT and website service providers
Legal or regulatory authorities where required

We do not sell your personal data to third parties.

6. Cookies & Tracking Technologies
We use cookies and similar technologies to:

Enable website functionality
Analyse traffic and usage
Personalise your experience

You can manage or disable cookies through your browser settings.

7. Data Retention
We retain your personal data only for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal, accounting, or reporting requirements

8. Your Rights
Under applicable data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time (for marketing)
Lodge a complaint with a supervisory authority (e.g., the UK ICO)

To exercise your rights, please contact us using the details below.

9. Data Security
We implement appropriate technical and organisational measures to protect your personal data from:

Unauthorised access
Loss or misuse
Alteration or disclosure

However, no method of transmission over the internet is 100% secure.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: info@sarahjulia.com
Business Name: Sarah Julia

By using this website, you acknowledge that you have read and understood this Privacy Policy.